Jewel-Osco Produce Clerk, 3088 Silvis in Silvis, Illinois

Updated 6/2011

JOB TITLE: Farmstand Clerk



Provide prompt, efficient and friendly customer service. Stock, rotate and replenish merchandise and ensure highest quality standards are met. Process deliveries, breaking load down onto stock carts or U-Boats, and transferring to sales floor. Comply with Company policies on freshness dating. Maintain clean work areas by consolidating and organizing product.


Accountable and Reports to: Store Director, Asst. Store Director, Farmstand/Perishable Manager


• Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.

• Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.

• Genuinely thanks each customer and invites them back.

• Assists customers by: (examples include) o escorting them to the products they’re looking for

o securing products that are out of reach

o loading or unloading heavy items

o making note of and passing along customer suggestions or requests

o performing other tasks in every way possible to enhance the shopping experience.

• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

• Answers the department telephone promptly and provides friendly, helpful service to customers who call; including taking product orders.

• Understands and practices proper sanitation procedures and ensures the work area and sales floor is always clean and neat.

• Processes incoming product deliveries by recording codes on perishable product, verifying product being received; unloading product and moving to designated storage areas according to "5S" standards.

• Ensures an adequate product supply is ready and on hand and develops or follows a production list.

• Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands.

• Anticipates product needs for the department on a daily basis.

• Culls the products in the department; reviews the status and appearance of products for freshness and replenishes and rotates product.

• Cleans department shelving, display areas, food preparation surfaces, floors, doors, walls, and storage areas according to sanitation schedule and standards.

• Removes trash in a timely manner.

• Disassembles and flattens packing boxes and loads disassembled boxes into the baler.

• Ensures total department remains organized according to "5S" standards.

• Cuts, trims and wraps fruits and vegetables as necessary.

• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

• Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.

• Reports to work when scheduled and on time.

• Checks invoices against delivered products and supplies.

• Completes all daily bookwork, record keeping, and documentation required by Company, Store Director or Farmstand/Perishable Manager.

Title: Produce Clerk, 3088 Silvis

Location: Illinois-Silvis

Requisition ID: 41231