UnityPoint Health Patient Access Associate in Muscatine, Iowa
Patient Access is responsible for collecting Patient demographic information, insurance information, and performing various administrative duties.
The Patient Access Associate creates accurate and thorough registration records for each patient visit.
Secures appropriate signatures, financial information and documents.
Screens for payer medical necessity requirements and benefit eligibility on appropriate accounts.
Pre-registers scheduled accounts via contact with patients, physicians or appropriate information sources.
Obtains insurance eligibility, benefits for inpatient and outpatient, scheduled and nonscheduled visits.
Updates demographic and insurance information in system as needed.
Initiates collection process by contacting patients/representatives about date of service deductibles, coinsurance and copayments.
Establishes financial arrangements with patients according to policy.
Primary documentation source for access and billing staff.
High School Dipoloma or equivalent.
Two years of experience in a hospital patient access/patient accounts department, medical office/clinic or insurance company is desired.
Experience interacting with patients and a working knowledge of third party payers and collections is preferred.
Previous customer service experience.
Prior experience with verification, and payer benefit and eligibility systems is preferred.
Knowledge of Medical Terminology is preferred.
Requisition ID: 2018-43158
Street: 1518 Mulberry Ave
Name: 6020 UnityPoint Health QC Trinity
FTE (Numeric Only; Ex. 0.01): 0.4
FLSA Status: Non-Exempt
Scheduled Hours/Shift: Tuesdays & Thursdays with every 3rd weekend. 2nd shift hours; 3:00 pm to 11:30 pm
External Company URL: http://www.unitypoint.org