KONE, Inc Shared Services Accounts Receivable Associate in Moline, Illinois

We are looking for a Shared Services Associate who will manage accounts receivable tasks not supported by the Shared Service Center based on area and scope of responsibility. You will comply with all business/customer/supplier/legal laws, policies, procedures and contractual requirements.

Essential Functions:

  • Responsible for controlling and processing incoming requests from Americas Units, SSC and Suppliers for accounts receivable tasks based on area and scope of responsibility; including but not limited to obtaining authorizations/signatures to process payments, processing checks and submitting and retrieving electronic payment files in accordance with business/supplier/legal laws, policies, procedures and agreements.

  • Audit, reconcile and process national account and top customer payments. Responsible for training and also delegating tasks/projects within the Accounts Receivable team.

  • Responsible for controlling and processing incoming requests from Americas Units, SSC and Customers for accounts receivable tasks based on area and scope of responsibility; including but not limited to, monitoring A/R request Outlook mailbox, maintaining customer credit card information and payment reconciliations in accordance with business/customer/legal laws, policies, procedures and agreements. Coordinating and completing training on AR tasks. Responsible for delegating tasks and projects within the Accounts Receivable team.

  • Liaison with Units and Shared Service Center (SSC) to resolve discrepancies, provide training and support as directed; acting as the first point of contact between the units and SSC to ensure complete, timely and accurate flow of documentation and communication to optimize productivity and organizational effectiveness.

  • Additional responsibilities as assigned.


  • 2-4 years of relevant professional experience, preferably in finance, customer service, quality, change and/or project management


  • Associates degree in a relevant field (business, marketing or finance) or equivalent experience required. Bachelors degree preferred.

  • Excellent spoken and written English

Specific Skills, Knowledge & Behavior:

  • Strong analysis & problem solving skills

  • Excellent interpersonal skills with ability to professionally interact and build relationships with colleagues and KONE customers.

  • Demonstrated ability to effectively collaborate and work in cross-functional teams

  • Effective communication skills in both verbal and written formats

  • Solid working knowledge of Microsoft software applications including SAP

  • Strict attention to procedures and guidelines

  • Strong focus on quality and continuous improvement of business processes

  • Strong organizational skills with the willingness and ability to manage multiple tasks

  • Flexible work schedule (work schedule may fluctuate based on area of responsibility and scope of responsibilities)

  • Good understanding of KONE processes preferred.

  • Willingness to adapt to business changes and accept additional responsibilities as performance or process warrants

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Did you know KONE moves over one billion people every day? In 2017, we had annual net sales of EUR 8.9 billion. We employ over 55,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.