UnityPoint Health Patient Access Associate in Moline, Illinois

Patient Access is responsible for collecting Patient demographic information, insurance information, and performing various administrative duties.

  • The Patient Access Associate creates accurate and thorough registration records for each patient visit.

  • Secures appropriate signatures, financial information and documents.

  • Screens for payer medical necessity requirements and benefit eligibility on appropriate accounts.

  • Pre-registers scheduled accounts via contact with patients, physicians or appropriate information sources.

  • Obtains insurance eligibility, benefits for inpatient and outpatient, scheduled and nonscheduled visits.

  • Updates demographic and insurance information in system as needed.

  • Initiates collection process by contacting patients/representatives about date of service deductibles, coinsurance and copayments.

  • Establishes financial arrangements with patients according to policy.

  • Primary documentation source for access and billing staff.

  • High School Diploma or equivalent

  • Two years of experience in a hospital patient access/patient accounts department, medical office/clinic or insurance company is desired.

  • Experience interacting with patients and a working knowledge of third party payers and collections is preferred.

  • Previous customer service experience.

  • Prior experience with verification, and payer benefit and eligibility systems is preferred.

  • Knowledge of Medical Terminology is preferred.

Requisition ID: 2018-42925

Street: 500 John Deere Rd

Name: 6020 UnityPoint Health QC Trinity

FTE (Numeric Only; Ex. 0.01): 0.5

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Monday through Friday; 2:00 pm to 6:00 pm (20 hours per week)

External Company URL: http://www.unitypoint.org