VIVA USA Inc Infrastructure Analyst in Moline, Illinois

Req Ref No: SPILIA29-10 Location: Moline, IL Duration: 6 Months

Description

Description:

Implements and integrates new information technology infrastructure using approved Information Technology (IT) processes. Responsible for the investigation, cost analysis/justification, selection, planning, and implementation of changes to some subset of the information technology infrastructure. Participates in review and formation of processes. Primarily performs as an individual contributor, but may supervise a small work team (6 or fewer members). Serves as an expert and is routinely involved in decision making relative to process, technology or business related issues. Coaches and mentors team members. Has broad contacts with multiple functional and business partners on strategic business relationships and projects. Works with suppliers in defining requirements for contracts and service levels for purchased infrastructure services.

Duties:

Serves as an expert and is routinely involved in decision making relative to process, technology or business related issues. Coaches and mentors team members. Has broad contacts with multiple functional and business partners on strategic business relationships and projects. Works with suppliers in defining requirements for contracts and service levels for purchased infrastructure services. Applies detailed analysis to optimize Information Technology (IT) infrastructure in support of major business processes. Requiring a broad vision, works to maximize the integration of multiple infrastructure processes. (Normally requiring extensive understanding of multiple complex systems or processes and interrelated architectures.) Anticipates the need for, identifies, analyzes, selects, cost justifies and applies new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes. Implements and optimizes the integration of new Information Technology (IT) infrastructure using approved IT processes. Leads / facilitates / participates on projects or group meetings or teams responsible for strategic projects or projects that span two or more functional areas, identifies and pursues opportunities to leverage systems, maintains focus of team, keeps key stakeholders informed. Establishes, designs and implements project measurement techniques. Participates as an effective and key member on multiple teams. Facilitates team building by coaching, mentoring, and providing leadership to a small number of teams. Serves as an expert teaming resource to one or more teams. Responsibility may include chartering and defining the make-up of the team. Designs and implements complex changes which impact multiple processes and functions. These changes may be innovative solutions required for new business processes and procedures. Provides leadership in the change communication process by promoting new ways of communicating and coordinating change information. Manages the current infrastructure to allow for maximum availability, at a minimum cost, and optimizing performance in a complex environment for multiple business processes.

Specific Position Requirements

Key Focus:

Write scripts or develop code that automates network administration and automates network performance reporting. Languages, protocols, and interfaces involved:- Languages: C, Perl, Python, and shell scripting

?Interfaces: Strong knowledge and experience using network APIs (Web APIs like REST, RPC, SOAP)

?Protocols: TCP/IP, UDP, BGP, EIRGP o Integrate network management tools and other tools.

Key tools involved to integrate are:

?Cisco Prime, Netscout nGeniusOne, Splunk

?Network Monitoring tools such as BMC, AppDynamics,

?ServiceNow (to integrate tools that will automatically create an incident ticket)

o Selectively modify design of LAN and WAN networks (network architecture) or participate with architects to help modify design, and/or work with new innovative technology

Setup and test new network designs in test lab

Work with SD-WAN to automate tasks and integrate with network tools

Try AI (Artificial Intelligence) technology that can integrate with network tools to mine data and search for insights, providing proactive insights to network issues and even predicting failures

Specific duties:

Integrate new information technology tools designed to significantly improve client’s network capabilities in: performance, troubleshooting and determining root cause.

As a project team member, act as a network analysis subject matter expert to identify, analyze, select and implement new information technology infrastructure components within a diverse environment as required to support strategic business plans and processes. - Review existing tools to help integrate tools and/or consolidate tools, reducing cost while increasing productivity and quality client’s network management capabilities

Automation of tools maintenance, support tasks, and integration (data exchange using APIs); this may require shell scripting, Python scripting, and other programming, including with C or Perl.

Document Standard Operating Procedures (SOPs) and validate existing SOPs

Requirements:

Information Technology (IT) experience (7-15 years) - IT experience: networks, network security, middleware, client/server (5-10 years) - IT networking experience (4-8 years)

Detailed understanding of Cisco networking infrastructure and concepts

Experience with network monitoring platforms and solutions (Cisco Prime Infrastructure, Riverbed, Smoke Ping, NMIS, etc.) (1-3 years)

Designing, building, or supporting network management tools (1-3 years)

Designing, building, or supporting WAN (Wide Area Network) and LAN (Local Area Network) (1-3 years)

Business process knowledge - understanding basic business principles, and ability to apply that knowledge to technical situations

Computer programming or network programming (3-10 years)

Knowledge and Experience with Cisco products (2-4 years)

Design and code database tables to store application data within SQL environments.

Adapt existing technology to support being driven by remote commands, e.g. character animation, physics, destruction events. Work with architects, programmers, and network engineers to ensure a cohesive and engaging multiplayer experience. LEAN Six Sigma knowledge and experience (1 + years)

Detailed understanding of and 5+ years with Cisco networking infrastructure and concepts

Experience of 3+ years with network monitoring and management platforms and solutions, specifically Cisco Prime and Netscout nGeniusOne

Network programming to integrate network management tools or automate monitoring and network administration (3+ years)

Supporting and modifying network management tools to understand well what network support personnel experience day-to-day (2+ years)

Supporting WAN (Wide Area Network) and LAN (Local Area Network to understand well what network support personnel experience day-to-day (2+ years)

Business process knowledge - understanding basic principles of, and support processes, and apply to technical situations.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.