Jewel-Osco Clerk Cashier, 3122, Moline (1st & 19th) in Moline, Illinois
JOB TITLE : Clerk Cashier DEPARTMENT : Front End
PURPOSE: Provides prompt, efficient and friendly customer service. Operates a cash register and all the duties which correspond to this activity.
PRIMARY JOB FUNCTIONS: • Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store. • Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store. • Genuinely thanks each customer and invites them back. • Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience. • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. • Operates cash register accurately and scans all products. • Redeems promotional coupons, WIC checks and rain checks; receives cash, checks, and EBT/EFT transactions; counts back change, issues receipts and Catalina coupons. • Changes register tape and ribbons as necessary. • Places merchandise in bags and or cart in a neat, organized fashion. • Assists courtesy clerks as needed. • Answers customer questions and concerns and follows-up with appropriate personnel. • Understands and follows local, state, and company policies on sales of tobacco and liquor. • Ensures compliance with local, state, and federal guidelines regarding WIC and EBT (Link). • Required to know value, look-up numbers, department numbers, and features of items for which money is received.
SKILLS AND ABILITIES REQUIRED TO PERFORM JOB: (Physical demands outlined on attached PAR sheet) • Must have the ability to solve practical problems and deal with multiple variables as they are presented. • Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages. • Have the ability to understand and follow written, verbal or demonstrated instructions, write identifying information, and request supplies verbally or in writing. • Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision. • Must be able to work shift varying in length and times, including nights, weekends and holidays.
Title: Clerk Cashier, 3122, Moline (1st & 19th)
Requisition ID: 49030